Privacy Policy
ProClipIt.com
Effective Date: February 20, 2026
ProClipIt (“we,” “our,” or “us”) operates ProClipIt.com and the ProClipIt desktop application (collectively, the “Service”). This Privacy Policy explains how we collect, use, store, and protect information about you when you use our Service.
By using ProClipIt, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Service.
1. Information We Collect
1.1 Account Information
When you create an account or purchase credits, we may collect:
- Name and email address
- Payment information (processed securely by third-party payment providers; we do not store full card details)
- Username and password (stored in encrypted form)
- Billing address
1.2 Images You Submit
To provide our clipping path service, you upload product images for processing. Please be aware of the following:
- Images are transmitted securely to our servers for AI-powered processing.
- Processed images and their associated clipping paths are returned to you and are not used to train our AI models or shared with third parties.
- We do not claim ownership of any images you upload. You retain full intellectual property rights to your content.
- Uploaded images are temporarily retained on our servers only as long as necessary to complete processing, after which they are automatically deleted. Retention periods may vary by plan; see your account settings for details.
1.3 Usage Data
We automatically collect certain technical data when you use the Service, including:
- IP address and general geographic location (country/region)
- Browser type, operating system, and device information
- Pages visited, features used, and timestamps
- Credit balance usage and transaction history
- Error logs and performance data
1.4 Communications
If you contact us for support or send feedback, we retain the content of those communications to help resolve issues and improve the Service.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process your image submissions and deliver clipping path results
- Manage your account and credit balance
- Process payments and send receipts and invoices
- Respond to support requests and technical issues
- Send transactional emails (e.g., account verification, low-credit alerts)
- Improve and optimize the Service’s performance and accuracy
- Detect, prevent, and address fraud, abuse, or security incidents
- Comply with applicable legal obligations
We will not sell, rent, or share your personal information or image content with third parties for their own marketing purposes.
3. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data on the following legal bases:
- Contract Performance: Processing necessary to deliver the Service you have purchased.
- Legitimate Interests: Improving the Service, maintaining security, and preventing fraud.
- Legal Obligation: Compliance with applicable laws and regulations.
- Consent: Where you have given explicit consent, such as for optional marketing communications.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze usage patterns to improve the Service
You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of the Service. We do not use third-party advertising cookies.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share information only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist in operating the Service (e.g., payment processors, cloud hosting providers, email delivery services). These parties are contractually bound to protect your data and may not use it for other purposes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you via email or prominent notice on the Site before your data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of ProClipIt, our users, or the public.
6. Data Retention
We retain your account information for as long as your account is active or as needed to provide the Service. Uploaded images are deleted automatically after processing is complete, subject to any temporary caching required for delivery. You may request deletion of your account and associated data at any time (see Section 8).
Certain information may be retained longer where required by law or for legitimate business purposes such as fraud prevention, dispute resolution, or accounting records.
7. Data Security
We take the security of your data seriously and employ industry-standard measures including:
- Encryption of data in transit (TLS/HTTPS)
- Encryption of sensitive data at rest
- Access controls limiting employee access to personal data on a need-to-know basis
- Regular security reviews and monitoring
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal data and account.
- Portability: Request your data in a structured, machine-readable format.
- Objection / Restriction: Object to or request restriction of certain processing activities.
- Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at privacy@proclipit.com. We will respond within 30 days. We may need to verify your identity before fulfilling certain requests.
9. International Data Transfers
Your information may be stored and processed in the United States or other countries where our service providers operate. If you are located outside the United States, please be aware that your data may be transferred to and processed in countries with different data protection laws than your own. Where required, we implement appropriate safeguards (such as Standard Contractual Clauses) to protect transferred data.
10. Children’s Privacy
The Service is not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
11. Third-Party Links
The Service may contain links to third-party websites or integrations. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page and, where the changes are material, notify you via email or a prominent notice within the Service. We encourage you to review this policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
ProClipIt
Email: info@proclipit.com
Website: https://proclipit.com
We are committed to working with you to resolve any privacy concerns you may have.